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Troubleshooting Guide

Welcome to our Troubleshooting Guide, created to help you navigate common household maintenance issues.

Dishwasher Maintenance

Watch this video and follow the recommended steps to ensure your dishes come out sparkling clean every time.

Troubleshoot Locks

Troubleshoot stiff locks

Oven Maintenance

Tips to clean and maintain your oven

Running Toilet

If your toilet is running, please find some tips to troubleshoot a running toilet.

No hot water?

If your hot water has stopped working, the pilot light may have gone out. Please find tips here to relight your pilot light..

Smoke Alarm Battery

If your smoke alarm is beeping and requires a battery change, please click here to find instructions on changing your smoke alarm battery.

Removal of 3M hooks

Please watch this video for instructions on how to remove 3M hooks safely, without causing any damage to your walls.

Maintaining Indoor plants safely

Indoor and outdoor plants are a great addition to any space, but it’s important to prevent potential damage. Learn how to care for your plants here.

Mould and condensation in your home

Discover effective ways to manage mould and condensation in your home. These issues are common in humid or poorly ventilated spaces, and addressing them early helps maintain a healthy living environment.

Cleaning your rangehood filters

Regularly cleaning your rangehood filters helps maintain the appliance and prevents potential fire hazards caused by excess grease buildup.

Gas cooktop troubleshooting

These tips will help you maximize the performance of your gas cooktop and troubleshoot common issues.

Cleaning your shower

Keeping your shower recess clean and hygienic helps prevent buildup and avoids tougher cleaning challenges.

Cleaning your exhaust fans

Keeping your exhaust fans clean and free of dust helps maintain a fresh, mold-free living environment.

Changing a downlight

Please find instructions on how to change a blown LED downlight globe in your home.

Cleaning window tracks

Dirty window sills can trap mould and dust – learn how to clean your window tracks effectively here.

Cleaning your air conditioner filters

To ensure your air conditioning unit runs effectively you are required to clean the filters once every 6 months, please watch this video with instructions how to do so.