Renter Information Guide

Here is some important information to help guide you throughout your tenancy. Whether you have questions about maintenance, rental payments, or other aspects of your lease, this resource is designed to provide clarity and support, ensuring a smooth and hassle-free rental experience. If you require any further information, please do not hesitate to contact your property manager who will be readily available to assist you.

Consumer Affairs Renters Guide

Please find a copy of the Consumer Affairs Renter guide here.

Rent

Calculating per calendar month rent
Rent Calculator

Pets

Information about have a pet while renting a property.
Please find a copy of the Pet Request Form here.

After Hours Urgent Repairs

For urgent repairs during business hours (Monday to Friday, 9:00 am to 5:30 pm), please call our office immediately at 03 9584 8288, follow the prompts, and leave a voicemail. Additionally, email your property manager directly.

Domestic Violence Awareness

In this video and online guide, we provide more information for any person who is experiencing domestic and family violence while renting.

Parking Permits

Please find the links below to the relevant Council websites with information on how to obtain a parking permit.
Bayside Parking Permit
Kingston Parking Permit

Notice to Vacate

To give your notice to vacate, please complete the Notice of Intention to Vacate formor email your property manager directly.
When preparing to vacate your property, here’s everything you need to know to make the process smooth and stress-free. Please provide a minimum of 28 days’ notice as per the requirements.
Further information regarding vacating your property is available here.